Best Friends Veterinary Center

Grafton, WI

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion Exotic Companion Mammal Avian Reptile Amphibian

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy Rehab End Of Life

Amenities & accessibility

Parking
Free parking lotOn-site parking
Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
From the business
Identifies as women-owned
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Overview

Complete Veterinary Services in Grafton, WI. We value our pet patients and aim to provide the highest standard of care. With veterinary services ranging from routine wellness exams and preventative medicine to diagnosis and treatment of the sick or injured, our veterinary health professionals can meet your pet's health needs for life! We are a full-service veterinary facility for dogs, cats, rabbits, pocket pets, birds, and reptiles. Caring People Helping Pets. Expert Veterinary Care for Lifelong Pet Health. Tailored Exams, Nutrition, Behavior, & Empowered Pet Owners

Dr. Nan Boss graduated from the University of Illinois School of Veterinary Medicine in 1985, and has owned Best Friends Veterinary Center since 1993. At that time it was called Grafton Small Animal Hospital and it was in a different building than the one we are in now. We moved into our current building in 2003

Mission — Our veterinary team of caring veterinarians and staff are dedicated to maximizing your pet's life span and overall quality of life. Our goal is to ensure all of our pet patients live long and comfortable lives with their pet parents and we know every breed has specific healthcare needs and disease risks. That is why we tailor every routine examination to fit each pet and what they need, with nutritional recommendations, behavioral consultations, and wellness screenings. We always send home written materials specifically chosen to empower pet owners like you to make informed choices about your pet's care and treatment. Our pet clinic's high standards for both customer service and pet health care enable us to provide the devoted care that your pet deserves

Team at a glance

7
Veterinarians (DVM)
5
Licensed technicians
16
Support staff
28
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Underwater treadmillDental X-raysUltrasoundDiagnostic imagingIn-house blood work and urine testing

Services in detail

Pet Wellness & PreventionPet Wellness ExamsBreed Specific WellnessCat CarePet VaccinationsParasite PreventionHealth Care PlansPet Surgical ProceduresPet Spay and NeuterPet DentistryPet MicrochippingPet NutritionCanine RehabilitationLow-Stress Care and Handling

Memberships

Milwaukee Veterinary Medical Association

Appointments & hours

Book online

Monday, Thursday: 7:30AM – 6:00PM; Tuesday, Wednesday: 8:30AM – 6:00PM; Friday: 8:30AM – 5:00PM; Saturday: 8:30AM – 1:00PM; Sunday: Closed

Connect

Frequently asked

Is Best Friends Veterinary Center accepting new patients?+

Yes — Best Friends Veterinary Center is currently accepting new patients.

Does Best Friends Veterinary Center treat exotic pets?+

Yes — Best Friends Veterinary Center offers care for exotic pets in addition to small animals.

What services does Best Friends Veterinary Center offer?+

Best Friends Veterinary Center offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

85% Positive sentiment
based on 294 reviews

Best Friends Veterinary Center offers exceptional medical care and patient handling, particularly for anxious pets, backed by highly knowledgeable veterinarians and a deeply compassionate support staff. The facility maintains high clinical standards, offering thorough explanations, clear treatment options, and proactive follow-up care. While services come at a higher cost and billing estimates can occasionally fluctuate, the unmatched quality of care draws clients from significant distances.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsGood With Anxious PetsStrong FollowupFair PricingClean Facility

Aggregated from reviewer feedback across multiple sources.

Now hiring

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.