Crossroads Animal Hospital and Pet Resort

Jackson, MI

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization Boarding Grooming End Of Life

Accreditations

Aaha

Amenities & accessibility

Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

We know how important your pets are to you and your family. We respect and honor the bond you have with your pets by providing the best veterinary care possible. Our full-service veterinary hospital offers a comprehensive range of services designed to provide the highest quality care for dogs and cats. Our team of skilled veterinarians and staff are dedicated to ensuring that your furry friend receives the best possible treatment. We understand that visiting the vet can be a stressful experience for both you and your pet. That's why we strive to create a positive, low stress environment at our practice. Our team is committed to providing personalized care and attention to each pet, ensuring that they receive the highest quality care. We are passionate about delivering exceptional patient care which is why we continue to invest in the latest technology, techniques, and continuing education for our staff. We work hard to maintain an excellent veterinary healthcare team composed of doctors, veterinary technicians (nurses), veterinary assistants, technician assistants, and animal caretakers

From Dr. Beth Bouverette: "Knowing that I wanted to become a small animal veterinarian, I began working in a veterinary practice my senior year of high school and haven't stopped since. I graduated from MSU in 2000, spent a year with my husband, Adam, in North Carolina while he was stationed at Camp Lejeune, and returned to MSU for veterinary school. Upon graduation in 2005, I began practicing as a small animal veterinarian at Waverly Animal Hospital in Lansing, MI, after already having worked there as an assistant. In May 2008, Adam and I fulfilled my life-long dream of owning a veterinary practice by purchasing Crossroads Animal Hospital in Jackson, MI. In 2010 we fulfilled another dream by becoming accredited by the American Animal Hospital Association (AAHA). In 2018, we fulfilled yet another dream by renovating and expanding Crossroads to include boarding and grooming, as well as to modernize our facility and equipment." The practice is "Proudly accredited by the American Animal Hospital Association (AAHA) since 2010" and has been "voted Best of Jackson since 2010."

Mission — Our mission is to provide exceptional veterinary care and client service to keep pets healthy and honor the human-animal bond. We want Crossroads Animal Hospital & Pet Resort to be a place that employees are proud of and clients recommend

Care capabilities

Emergency
Er Daytime
End-of-life care
In Clinic

Team at a glance

2
Veterinarians (DVM)
3
Licensed technicians
9
Support staff
14
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Cornerstone electronic medical records (paper-light approach)Digital radiologyDigital dental radiologyComprehensive monitoring equipment (Dopplers, pulse oximeters, ECG, etc.)2 anesthesia machinesIn-house Idexx diagnostic laboratory equipment (blood and urine)BedJetsBaxter IV fluid pumpsTono-PenClass III cold therapeutic laserFive exam rooms complete with phones and PCsSpacious treatment area with a hydrolytic lift table, 2 wet tables, and 1 dry table

Services in detail

Full-service primary veterinary careWellness & Preventive CarePreventive Dental CareProfessional dental assessment and treatmentHeartworm PreventionFlea & Tick ControlVaccinationsMicrochippingSpay or neuterSoft tissue surgeryOral surgeryDiagnostic imaging (digital radiology, digital dental radiology)In-house diagnostics (Idexx laboratory equipment)Emergency and critical careUrgent care casesBehavioral careNutritionBoarding (Pet Resort)Grooming (Pet Stylist)End-of-life care

Memberships

AVMAMVMAlocal VMA

Connect

Frequently asked

Is Crossroads Animal Hospital and Pet Resort accepting new patients?+

Yes — Crossroads Animal Hospital and Pet Resort is currently accepting new patients.

Does Crossroads Animal Hospital and Pet Resort offer emergency or urgent care?+

Crossroads Animal Hospital and Pet Resort provides daytime emergency care.

Is Crossroads Animal Hospital and Pet Resort AAHA-accredited?+

Yes — Crossroads Animal Hospital and Pet Resort is an AAHA-accredited hospital.

What services does Crossroads Animal Hospital and Pet Resort offer?+

Crossroads Animal Hospital and Pet Resort offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

90% Positive sentiment
based on 502 reviews

Crossroads Animal Hospital and Pet Resort provides comprehensive veterinary care and boarding services in a modern, clean facility. The veterinary team is widely regarded as compassionate, knowledgeable, and patient, offering exceptional support during routine wellness visits, behavioral management for anxious pets, and end-of-life care. Same-day appointments are frequently available for urgent needs, and the staff excels in handling pets with gentle, fear-free techniques. While pricing is generally considered fair, some visitors have experienced higher costs or scheduling friction. Overall, the practice maintains a welcoming environment dedicated to animal wellbeing and client education.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsShort WaitFair PricingClean FacilityGood With Anxious PetsGreat Emergency Response

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.