West Madison Veterinary Hospital and Pet Resort
Madison, AL
At a glance
- Facility type
- Veterinary Practice
- Practice tier
- General
- Clinic type
- Standalone
- Operating status
- Operational
- Appointment model
- Both
- 24/7 care
- No
- Accepting new patients
- Yes
Species treated
Services
Amenities & accessibility
Overview
West Madison Veterinary Hospital, located in Madison, Alabama, is a full service companion animal hospital serving both emergency cases as well as less urgent medical, surgical and dental issues. The practice describes itself as a state of the art medical facility with a world class boarding facility (pet resort) offering canine and feline luxury and standard suites, puppy boarding, and spa services. Our services and facilities are designed to assist in routine preventative care for young and healthy pets, early detection and treatment of disease as your pet ages, and complete medical and surgical care as necessary during your pet's lifetime
Formerly known as Pet Med Plus, West Madison Veterinary Hospital, located in Madison, Alabama, is a full service companion animal hospital serving both emergency cases as well as less urgent medical, surgical and dental issues. Dr. Marlene Mixon purchased Pet Met Plus in September 2012 and renamed the clinic West Madison Veterinary Hospital. She and her staff continued to practice out of the Balch Road location for a little over a year. During this time, the new location was being built right across the street. In December of 2013, the clinic moved to its new location on US-72. From the moment you walk through the double air-locked doors (installed for the safety of your pet), you will see and feel the difference. West Madison Veterinary Hospital is a state of the art medical facility with a world class boarding facility. One example of what makes us different is that we have a custom engineered HVAC system that includes an air exchange system designed with both you and your pet's health and comfort in mind. Not only does this system provide climate control throughout the entire facility, but it continuously exchanges the air in order to provide a constant supply of fresh air throughout our hospital and pet resort. The ductwork has ion generators placed inside to help eliminate any bacterial growth. We also installed a designated ventilation system for our isolation ward where our patients with highly contagious diseases are cared for
Mission — Our entire healthcare team understands the special role your pet plays in your family and we are dedicated to becoming your partner in your pet's health care. We are your "other" family doctor
Care capabilities
- Emergency
- Er Daytime
Team at a glance
Individual names, titles & bios are in the practice intelligence layer below.
Technology & equipment
Services in detail
Appointments & hours
Monday - Friday: 7:00am - 5:30pm; Saturday & Sunday: CLOSED for doctor's appointments*; *We are open from 4:00pm-5:00pm for food, medication and boarding pick-ups
Connect
Frequently asked
Is West Madison Veterinary Hospital and Pet Resort accepting new patients?+
Yes — West Madison Veterinary Hospital and Pet Resort is currently accepting new patients.
Does West Madison Veterinary Hospital and Pet Resort offer emergency or urgent care?+
West Madison Veterinary Hospital and Pet Resort provides daytime emergency care.
Does West Madison Veterinary Hospital and Pet Resort treat exotic pets?+
Yes — West Madison Veterinary Hospital and Pet Resort offers care for exotic pets in addition to small animals.
What services does West Madison Veterinary Hospital and Pet Resort offer?+
West Madison Veterinary Hospital and Pet Resort offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.
When was West Madison Veterinary Hospital and Pet Resort established?+
West Madison Veterinary Hospital and Pet Resort has served the Madison, AL community since 2012.
What reviewers say
This established veterinary hospital and pet resort provides comprehensive medical care, boarding, daycare, and grooming services. The facility is widely regarded for its compassionate staff, knowledgeable veterinarians, and accommodating environment for anxious or reactive pets. While many visitors praise the thorough communication and prompt emergency accommodation, others note challenges with wait times, pricing structures for medications, and occasional communication discrepancies regarding specialty care referrals.
Frequently praised for
Aggregated from reviewer feedback across multiple sources.
Practice Intel
Inside the full profile
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Ownership & corporate structure -
Team & DVM count -
Hiring & expansion signals -
Key contacts — owner & medical director -
Capability signals — gaps & confirmed services -
Review intelligence — sentiment, pricing & named staff
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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.